Manage the design and implementation of productionized AI solutions to solve business problems
Work closely with data science teams to enable the integration of AI/Machine Learning (ML) models into business processes
Provide managerial leadership to the AI Ops team
Drive delivery of productionized Artificial Intelligence (AI) solutions
Manage team goals
Mentor staff
Recruit top talent
Lead AI Operations associates
Partner with data science teams on solution delivery
Guide adherence to compliance, security, and governance processes
Partner with Release Management, Infrastructure, DevOps to ensure smooth and successful deployments

Bachelor’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, Economics, or equivalent relevant work experience
5+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields
3+ years of experience leading project(s)
Mentoring and/or coaching experience
Subject matter expert in department
Master’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science preferred
8+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields preferred
Experience building or supporting enterprise-scale generative AI solutions including LLM-based applications and high-volume production use cases preferred
Background working in highly regulated industries with strong familiarity in data privacy, governance, and compliance requirements for AI/ML preferred
Demonstrated ability to improve and mature AI/ML operational processes, streamline workflows, and drive efficiency while partnering across onshore/offshore teams preferred

Artificial Intelligence Operations Manager

Key skills