Customer Service Representative – Parking Operations

Role Overview

• Position responsible for customer service, issuance of parking contracts and front desk duties
• Accounts receivable, accounts payable, monthly closing
• General office duties, correspondence, reports, and inputting of parking control data
• Prepares correspondence, reports, and memos as well as general filing and clerical duties
• Monthly billing and closing for the department
• Varied duties regarding employee transportation issues as directed
• Handles cash drawer related to customer service function and balance at close of each day
• Inputting information into the parking system computer

Requirements

• High School Diploma or GED
• Proficient in oral and written communication skills
• Excellent knowledge and practice of customer service skills
• Good knowledge of basic mathematics
• Ability to accurately conduct and record monetary transactions
• Working knowledge of Microsoft Word and Excel and use of 10 key by touch

Benefits

• Health insurance
• Professional development opportunities