About this role

Collaborate with stakeholders to understand and document requirements
Design, configure, and deploy forms and workflows in the ServiceNow environment
Perform unit, system, and integration testing of ServiceNow processes
Create and maintain documentation for the ServiceNow solution
Configure and support integrations between ServiceNow and other software solutions
Adhere to established best practices and standard operating procedures
Assist with designing, developing, and supporting the CMDB within ServiceNow
Provide guidance to users regarding how to utilize the ServiceNow platform
Assist with implementing additional modules of the ServiceNow platform

Bachelor’s degree in computer science, information technology, or related field preferred.
5+ years of experience in Information Technology required.
2+ years as a ServiceNow administrator required.
ServiceNow Administrator certification preferred.
CMDB development/maintenance experience preferred.

System Administrator – ServiceNow

Key skills