Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
Providing outstanding customer service with all customer interactions
Helping customers interpret and clarify their account statements and pay their bills in the store
Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests
Providing expert-level understanding and for customers and Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment

High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
Ability to work in alternate stores outside of the home base store
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Retail Sales Consultant

Key skills