Outbound Prospecting: Execute 80–100 manual dials per day to B2B prospects within the restaurant industry.
Appointment Setting: Qualify leads, handle complex objections, and successfully schedule meetings for the sales team.
Bilingual Communication: Conduct clear and professional outreach in both English and Spanish, providing translation support when necessary.
CRM Management: Maintain accurate records in the Close CRM, ensuring all calls are logged and lead data is cleaned or validated.
Process Optimization: Support light administrative tasks and provide feedback on lead quality to improve conversion rates.
Compliance: Maintain a high standard of professional conduct, ensuring DNC (Do Not Call) awareness and proper call logging protocols.

Language Proficiency: Absolute fluency in both English and Spanish (Bilingual) with a clear, confident phone presence.
Sales Experience: Strong background in outbound cold calling or telemarketing; B2B experience is highly preferred.
Sales Mindset: Proven ability to handle rejection, overcome objections, and remain motivated by performance goals.
Technical Skills: Familiarity with CRM tools (experience with Close dialer is a plus) and basic data validation/cleanup.
Communication: Exceptional verbal skills with the ability to engage US-based prospects and navigate gatekeepers effectively.
Productivity: Ability to maintain a high volume of activity (80–100 dials/day) while staying organized and detail-oriented.
Incentives: This role includes a performance-based commission structure.

We offer health insurance for contractors
Holiday Extra Pay
The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
This is a 100% home-based position
We prioritize the mental health of our team members and offer mental health days to support their well-being.
In addition to the base salary, performance-based incentives are provided.
There is an annual review and appraisal process in place.
There are ample opportunities for professional growth and advancement within the company.

Sales Development Representative, Bilingual Outbound

Key skills