Relationship Management: Multichannel service (phone, WhatsApp, email and in-person) to listen to requests, resolve inquiries and ensure customer satisfaction.
Prospecting and Business Development: Identify sales opportunities with existing and new clients, assist in contract negotiation and adjustments, and participate in strategic meetings.
Operational and Technical Support: Assist in the analysis of databases and mandatory documents (ANS requirements), actively support the implementation of plans at client companies and resolve requests, such as issuing membership cards.
Field Presence: Conduct client visits, presentations and on-site activities to present our products, answer questions and convey confidence and transparency.

Bachelor's degree completed in Administration, Marketing, Accounting, Statistics or related fields.
Prior experience in the Supplementary Health sector.
Proficient in Microsoft Office.

Health Insurance: Outpatient, hospital and obstetric coverage for you and your legal dependents.
Dental Coverage: Company-subsidized plans covering basic procedures through orthodontics and prosthetics.
Pharmacy Agreement: Access to medication purchases at accredited pharmacies with payroll discount and a limit based on salary.
Wellhub (Gympass): Wellness platform with access to gyms and health apps, extendable to up to 3 dependents.
Meal Card: Amount credited per working day for daily meals.
Food Card: Monthly credit to assist with grocery purchases.
Private Pension: Company-sponsored plan to help build financial reserves and future income.
Life Insurance: Coverage for death and disability, providing financial protection for you and your family.
Annual Profit Sharing (PPR): Annual reward based on achieving the cooperative's collective goals.
Commuting Allowance: Available for travel between home and workplace in on-site or hybrid arrangements.
Parking: Agreements with parking facilities near company locations.
Day Off: One day off granted after your birthday for you to use as you wish.
Family Support: Childcare or nanny assistance for employees with children up to 16 months.
Perks Club: Partnerships and discounts with educational institutions, language schools and leisure options.

Junior Relationship and Business Analyst

Key skills