Collaborate cross-functionally with sales, solutions, go-to-market teams, product management, customer success, and partners to accelerate strategic customer engagements
Help define the future of work as Salesforce customers adopt data excellence and AI-driven solutions
Support customers across the full lifecycle ensuring solutions are successfully architected, adopted, deliver measurable value, and scale over time
Stay current with emerging technology trends and their business implications
Lead customer engagements focused on AI, data, and process transformation
Build customer architectures on Salesforce’s deeply unified platform leveraging Agentforce and D360
Guide customers through digital transformation initiatives from strategy through adoption and value realization
Create scalable, implementable architectures aligned to business outcomes

10+ years in enterprise, software, or systems architecture roles
Proven consulting background with direct customer engagement, especially in pre-sales or advisory roles
Salesforce multi-cloud architecture experience and ability to whiteboard enterprise solutions
Strong knowledge of: Cloud-native architecture (SaaS, PaaS, multi-tenancy)
Enterprise data strategy and system integration
AI/ML, automation, and business process orchestration
Enterprise security in cloud/hybrid environments
Excellent storytelling and communication skills—comfortable presenting to both technical and executive stakeholders
Experience supporting customers across both pre-sale and post-sale lifecycle phases is a plus

Principal – Lead Enterprise Architect

Key skills