Technical Program Manager, Revenue Operations

Role Overview

• Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
• Collaborating closely with customer stakeholders to understand business goals and define high level strategy to optimize revenue operations processes, including sales, marketing, and customer success.
• Contributing to the design and implementation of technical solutions to support revenue generation, such as CRM systems, marketing automation platforms, and sales enablement tools.
• Providing guidance and support to internal and external teams on best practices for revenue operations and technical implementations.
• Developing a project plan to ensure compliance with all the agreed milestones, managing delivery dates, resourcing, and schedules.
• Managing customer expectations and nurture the customer relationship by being the point person for all communication.
• Working with the customer to identify/resolve all issues that could impact project scope or timeline.
• Providing project direction on one or more projects while maintaining a high-quality level of service. Ensuring the quality of all deliverables.
• Deeply understanding your customer’s business challenges, and providing insight in addressing these issues.

Requirements

• At least 5 years of experience in project management, ideally in consulting or SaaS environments
• Strong knowledge of B2B and GTM strategies, with familiarity in Salesforce or other CRM tools.
• Proven ability to manage budgets, timelines, and risks while delivering exceptional results.
• Excellent organizational, communication, and presentation skills.
• Experience with Agile or Waterfall methodologies.
• Analytical mindset with a focus on data-driven decision-making.

Benefits

• Flexible working environment: our entire team works remotely and we have no plans to change this!
• Tiered incentive program (in addition to base salary) to reward high performers.
• Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
• Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies!
• Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
• Dedicated to employee development and career paths aimed at fostering your growth and your career.
• 100% paid premiums for US employees’ insurance coverage.