In house repair of DS device, Installation, configure and commission CTS equipment (digital imaging, CAD/CAM, Treatment centre, table top ( DS )device and other connected solutions) at customer sites.
Perform preventive maintenance, calibration, diagnostic evaluations, and corrective repairs to ensure reliable system performance.
Provide timely and effective technical troubleshooting support both on site and remotely.
Maintain accurate service records, documentation of visits, diagnostics, parts used, and resolution steps.
Train customers and end-users on correct operation, maintenance procedures, and best practices for CTS equipment.
Manage spare parts inventory and service tooling to minimize downtime and support rapid response.
Work closely with sales, service planners, and regional teams to prioritize service activities and support customer needs.
Ensure compliance with safety, quality, and regulatory standards during all technical activities.
Provide feedback on technical trends, reoccurring issues, and opportunities for product/service enhancements.

Bachelor’s degree in Mechanical, Electrical, Electronics, Biomedical, Mechatronics, or related engineering discipline.
0–5 years of experience in field service, technical support, or equipment maintenance—ideally with medical/dental technology or complex electromechanical systems.
Prior experience with imaging, digital systems, and network-enabled equipment is a significant advantage.
Strong technical troubleshooting and problem-solving skills.
Excellent communication abilities to interact with customers and internal teams.
Ability to read and interpret electrical diagrams, service manuals, and test procedures.
Proficiency with diagnostic tools, software utilities, and service reporting systems.
Comfortable working independently in the field and managing time effectively.
Willingness to travel frequently within the assigned territory.

Service Engineer

Key skills