Senior Claims Examiner – Virtual

Role Overview

• Be flexible and available for evening phone coverage on a rotating basis
• Reviews claims and extracts information for processing
• For a portion of the day will be staffed to an incoming call line in order to assist beneficiaries and family members with questions and claim status
• Collects information and processes death claims
• Verifies, corrects, and completes claims information by telephone, letter, or personal contact
• Conducts investigations and gathers supporting documentation on claims
• Calculates benefits payable
• Approves (to a specified amount) or denies claims in accordance with established procedures

Requirements

• Bachelor's degree or equivalent years of industry experience preferred
• Working knowledge of Life or Disability Claims is a plus

Benefits

• Medical, dental, vision, life insurance, disability insurance
• Paid Time Off (PTO)
• Leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
• Eligibility to participate in a discretionary annual incentive program subject to rules governing the program