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Manager – Product Delivery at Sutherland | JobVerse
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Manager – Product Delivery
Sutherland
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Manager – Product Delivery
Mexico
Full Time
1 hour ago
Visa Sponsorship
Apply Now
Key skills
Jira
Confluence
Stakeholder Management
Communication
Remote Work
About this role
Role Overview
Lead the implementation and improvement of customer engagement platforms
Manage product development workload including defining new offerings and service requirements
Collaborate with product development, architecture, engineering teams, and IT
Analyze complex business problems and define productized solutions
Ensure systems are scalable, performance-oriented, and compliant
Requirements
5+ years of Contact Center Technology experience
Excellent communication and stakeholder management skills
Experience with delivery tools such as Jira, Confluence, Smartsheet, or equivalent
Ability to manage project progress and quality
Self-motivated with the ability to prioritize and meet deadlines
Benefits
Flexible work arrangements
Remote work options
Apply Now
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