Own execution of a portfolio of Service Systems programs, including R&D, RCA corrective action, Fleet Leader Inspection, and Fleet Reliability initiatives
Create and actively manage program schedules and budgets aligned to business objectives
Lead budget controllership, including planning, labor tracking, variance management, and Year End Estimates
Partner with Product Management, Platform Managers, and Systems Integration Leaders to support Multi-Generation Product Plan and Multi-Generation Technology Plan development and execution
Drive standard work through dashboards, templates, and reporting to improve program visibility and execution discipline
Identify and lead continuous improvement opportunities
Support operating rhythms, business reviews, and cross-functional planning processes
Collaborate across Engineering, Services, Operations, Finance, Product Management, and Supply Chain to improve speed, accountability, and effectiveness

Bachelor’s degree in engineering, Science, or Technology
Minimum 8 years of relevant engineering experience
Demonstrated experience in program management, systems engineering, or technical leadership within a matrixed organization

Program Manager – Service Systems Engineering

Key skills