Bilingual Contact Center Representative – Full Time, Part Time

Role Overview

• Communicate and connect with established and prospective CBN partners through ministering prayer
• Share information about CBN and its affiliated ministries
• Encourage financial support for CBN's Biblical mission
• Maintain distraction-free home office environment

Requirements

• 1+ years of experience as a contact center agent or similar customer service-related work
• Excellent ability to effectively interact with callers and consistently perform contact center processes
• Knowledge of the Bible and ability to pray concise, Scripture-based prayers
• Fluent bilingual English/Spanish language skills with ability to communicate professionally, both verbally and in writing
• Strong computer skills including use of Windows-based operating system, web browser, meeting tools, email programs
• Ability to work in a structured, fast-paced environment, and adapt quickly to change
• Self-motivated with ability to work independently as well as be an effective member of a team

Benefits

• Health insurance
• 401(k) participation
• Paid vacation leave
• Paid sick leave
• 75% tuition discount from Regent University