Assistant Manager – Market Development

Role Overview

• Support your immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and the unit’s objectives.
• Ensure the quality of services and business relationships and oversee the member/client experience.
• Implement and monitor action plans to achieve target results.
• Establish management and communication practices that promote talent acquisition and retention, team cohesion, and change management, in line with Desjardins’s values.
• Lead, coach, and motivate the team to develop skills, increase engagement, and empower employees.
• Develop and implement a competitive, profitable service offering that includes partnerships with other departments to deliver an exceptional member/client experience.
• Ensure process efficiency and continuous improvement to enhance profitability.
• Promote the Desjardins brand and strengthen the organization’s presence in the community.
• Uphold Desjardins’s cooperative values.

Requirements

• Bachelor’s degree in a related field
• Minimum of four years of relevant experience
• Mutual Fund Representative certificate — Autorité des marchés financiers (AMF)
• Proficiency in French is required
• Action-oriented
• Customer-focused
• Sound decision-making
• Talent development
• Values diversity and inclusion
• Results-driven
• High engagement
• Learning agility
• Process-oriented

Benefits

• Competitive salary and annual bonus
• Four weeks of flexible vacation starting in the first year
• Defined benefit pension plan providing predictable, stable retirement income
• Group insurance including telemedicine
• Reimbursement for health and wellness expenses and telework equipment