Assistant Director – Financial Aid
Albany, New York, United States of America
Full Time
1 hour ago
$48,000 - $50,000 USD
Visa Sponsor
Key skills
CommunicationProblem Solving
About this role
Role Overview
- Administer Title IV programs for the university
- Ensure compliance with all Federal Title IV regulations
- Collaborate with Associate Directors and Director for audits
- Remain up-to-date with changes in regulations
- Communicate program related changes to stakeholders
- Create and maintain process flows for assigned programs
- Promote academic success and improve overall student educational experience
- Provide excellent customer service and resolution of issues
- Serve as an information resource for students and staff
- Assist with developing and revising financial aid processes.
- Participate in professional development and support Student Financial Services.
Requirements
- Bachelor's degree
- Minimum of 2 years of experience in financial aid or related student service administration
- Experience in student financial aid regulations
- Proficiency with financial aid software
- Proficiency with Microsoft Word & Excel
- Strong communication skills
- Attention to detail
- Strong problem solving skills
- Experience with PowerFAIDS financial aid management system preferred.