Drive Projects Like a Pro: Lead and support HR Technology and HR Service Center (operations) projects from kickoff to delivery, coordinating milestones, tracking actions, and ensuring accountability while building sustainable documentation of technological design.
Be the Bridge: Translate between HR Service Center teams and technical experts to ensure smooth delivery, clear communication, and smart prioritization of Workday enhancements.
Configure and Create: Support configuration and testing in Workday and related HR systems, help automate manual processes, and streamline workflows.
Operational Excellence: Build standard operating procedures, track SLAs, and support knowledge articles and self-service enablement.
Problem-Solve with Impact: Triage issues, dig into data, identify root causes, and collaborate cross-functionally to drive resolution.
Keep the Momentum: Partner with the HR PMO to manage the HR Technology backlog of projects, update project boards (Monday.com), and keep leadership informed of progress.
Champion Continuous Improvement: Surface opportunities for automation, smarter reporting, and process simplification.
Fully Embedded in the Operations of HR: Learn how the organization runs day-to-day, understanding the flow between people, processes and systems while spotting opportunities for improvements.
Requirements
4–6 years of experience in HR Technology, HR Operations, or PMO, with a mix of project and technical experience preferred.
Hands-on experience with configuring Workday (Core HCM, Business Processes, Benefits, Help, Compensation, Payroll, Recruiting, or Absence).
Strong understanding of HR operations and process design; you know how work flows through an HR organization.
Familiarity with ticketing and organization tools like ServiceNow, Monday.com, Workday Help, or Jira.
Sharp organizational and analytical skills; you spot inefficiencies and turn them into action plans.
Proactive communicator who thrives in collaboration and strives to deliver products with excellence.
A self-starter with an owner’s mindset who sees what needs to be done and makes it happen.
Tech Stack
ServiceNow
Benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits