Sales Engineer

Role Overview

• Develop and maintain an in-depth knowledge of Genetec's software and hardware products.
• Define the solutions best suited to the requirements of our customers and partners.
• Develop and maintain excellent relationships with all stakeholders, customers and partners.
• Present high-level demonstrations of our entire product range.
• Provide technical support to sales teams in response to customer specifications.
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
• Participate in specialized security trade shows, exhibitions and seminars.
• Write white papers and become a true expert on Genetec solutions.
• Provide technical feedback from the field to upstream Product Management teams.
• Implement complex software solutions.
• Travel 30-40% of the time.

Requirements

• Engineering degree in electronics, computer science, electrical engineering or equivalent.
• At least 8 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
• Initial experience in a pre-sales role in an innovative IT or security company.
• Excellent oral presentation skills.
• Excellent analytical and incident resolution skills.
• Knowledge of the security market.
• Comfortable working in a multicultural and international environment.
• Experience in the security field in the local region.
• Experience as a security system installer or commissioner and as a system integrator.