Supports the Medicare Broker Marketing and Communications teams with both operational and generalist responsibilities across Marketing and Communications workstreams
Plays a key part in the setup, execution, and delivery of broker-facing communications and related processes, with a focus on Medicare Advantage, Medicare Supplement, and ancillary products
Executes templated broker email communications
Supports development of flyers and presentations
Supports website content updates and uploads
Contributes to reporting activities
Assists with communication tools and processes

1–3 years of hands‑on experience in marketing, communications, journalism, or digital content roles
High proficiency in Microsoft Word, PowerPoint, Adobe and Excel
Must reside in New York City, NY; Hartford, CT; or Wellesley, MA
Willingness to travel up to 10% of the time
Previous experience creating or deploying templated communications through an email marketing platform (e.g., Acoustic, Salesforce Marketing Cloud, HubSpot, Constant Contact)
Strong technical aptitude; comfortable learning new tools, platforms, and processes quickly
Excellent organizational skills and the ability to juggle multiple tasks, requests, and deadlines while maintaining high quality
High attention to detail, especially for proofreading, formatting, and quality control
Demonstrated ability to collaborate effectively across teams and communicate clearly
A proactive, growth‑minded approach — someone who actively seeks opportunities to learn the business, build relationships, and take on new responsibilities
Experience in healthcare, insurance, Medicare, or other regulated industries
Familiarity with Medicare Advantage, Medicare Supplement, and ancillary products
Experience with reporting tools or dashboards (Tableau, advanced Excel functions)
Experience with Teams, SharePoint, or Miro for collaboration and workflow management
Basic knowledge of HTML

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Communications Specialist

Key skills