This position provides administrative support to office
Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency
Coordinate office activities to ensure maximum efficiency
Review files from insuring and shipping that have questions or missing documentation; correct as necessary to ensure salability
Support sales staff of branch; regularly meet with sales managers and account executives to review relationships and quality expectations
Implement procedural changes to improve operational efficiency
Assist with team’s workload as needed in all departments
Handle customer inquiries and complaints
Receipt and distribution of all inter-office mail and correspondence, standard mail and deliveries
Other duties and/or mortgage related tasks as assigned by management
Requirements
High school diploma or equivalent required; advanced degree preferred