Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
Spearheads the successful implementation of our product and service suite with new and existing clients.
Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.
Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

7+ years of experience in ambulatory or acute operations management
5+ years of revenue cycle experience, including Patient Access and Billing
Proven record of accomplishment in managing large-scale parallel transitions
Expertise in leading revenue cycle assessments, system implementations, and operations
Expertise in revenue workflow optimization and/or performance improvement
Willingness and ability to travel as required
Master’s degree in business or healthcare, such as MBA, MHA, or MPH

AVP, Customer Advocacy – Revenue Cycle Management

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