Senior Account Manager

Role Overview

• Act as the primary day-to-day client lead, building strong and trusted partnerships
• Lead live projects and oversee integrated campaign delivery across channels
• Translate client briefs into clear internal direction, ensuring alignment across strategy, creative, media and production
• Manage project timelines, scopes, budgets and forecasts with rigour and accountability
• Ensure all deliverables meet agreed quality, timing and financial standards
• Identify opportunities to grow accounts and strengthen long-term partnerships
• Lead client meetings, presentations and quarterly reviews
• Support Senior Account Directors in shaping long-term strategic direction
• Oversee governance, compliance and risk management across accounts
• Mentor and support junior team members to build capability and confidence

Requirements

• Motivated, confident and multi-skilled Senior Account Manager
• Experience managing integrated campaigns and client partnerships
• Ability to mentor teammates and drive project delivery
• Strong knowledge of pet care, fast food, and financial services industries
• Proficient in brand and comms planning, brand and creative platform development, campaign creative and activation, social media content production, CRM, customer experience, and performance marketing
• Rigorous project planning and management skills
• Ensure deliverables meet quality, timing and financial standards
• Ability to identify growth opportunities

Benefits

• 25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays
• Company pension scheme, with enhanced Employer contributions after 1 years’ service
• Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.
• Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc
• Electric Car Purchase Scheme, via Salary Sacrifice
• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
• Employee referral scheme
• Regular staff social events
• Company Christmas closure
• Long service awards
• Cycle To Work scheme
• Mission Share Scheme