Insights Analyst, Tamil Proficiency

Role Overview

• Join Meltwater's Client Insights team as an Insights Analyst, contributing to bespoke reports and project management for esteemed clients.
• Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights.
• Working closely with internal teams and clients, you'll ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs.
• Collect, organize, and analyze customer research metrics to inform critical business decisions.
• Carry out data compilation, analysis, insight generation, and assist in report development methodologies.
• Be part of a media insights team based in Malaysia that delivers customized insight reports to Singapore clients.
• Utilise Meltwater proprietary software, G Suite Tools, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for clients.
• Manage your portfolio of dailies/monthly/quarterly projects and ensure accurate & satisfactory output throughout the delivery process.
• Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases.
• Able to precisely summarise, translate news titles and articles from Tamil to English.
• Play an integral role in working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines.
• Engage in process optimization initiatives across projects.
• Share and contribute best practices in quantitative and qualitative reporting techniques.
• Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients.

Requirements

• Strong proficiency in Chinese and English to translate Chinese articles and clips in English
• Proficiency in additional language (Malay or Tamil) is a plus
• Able to work early hours (5.30am
• 2.30pm), public holidays and weekends on some occasions based on project requirements (40-hour work week)
• Preferably Bachelor's Degree (in any discipline) with strong academic results
• Entry level or have up to 1
• 2 years of relevant working experience
• Detail-oriented: ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusions
• Effective time management ability to handle time-sensitive tasks and deliverables
• Excellent in both qualitative and quantitative report writing skills
• Good communication skills and thrives in a team environment
• Have a keen interest/keep up with current affairs, mainstream media, and social media
• Proficiency in using Microsoft Excel, Microsoft PowerPoint, G Suite tools, or experience with Google Sheet formulas
• Experience in Google Apps Script is preferred, candidates with knowledge on other coding languages such as Python and R are welcome to apply too
• Knowledge of Singapore media landscape is a plus

Tech Stack

• Python

Benefits

• Enjoy flexible paid time off for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.