Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V).
Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation.
Execute patching, upgrades, firmware updates, and hardware lifecycle activities.
Ensure high availability, clustering, failover, and recovery mechanisms.
Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes.
Conduct capacity planning and forecasting to meet business demand.
Identify and remediate single points of failure; support disaster recovery testing.
Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code).
Standardise virtualisation builds, templates, and configurations.
Act as escalation point for complex incidents.
Perform root cause analysis and implement preventive actions.
Support controlled change execution following ITIL processes.
Ensure platforms meet security standards, hardening guidelines, and regulatory requirements.
Work closely with storage, network, OS, cloud, and application teams. Maintain documentation, runbooks, and operational procedures.

Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent).
Proven infrastructure engineering or platform operations experience in enterprise environments.
Hands-on with upgrades, patching, performance tuning, troubleshooting.
Knowledge of server hardware, storage, and networking related to virtualisation.
ITIL-aligned operational experience.
Strong analytical, troubleshooting, and documentation skills.
Experience in financial services or regulated industries (desirable).
Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code (desirable).
Knowledge of hybrid integration between virtualisation, cloud, and containers (desirable).
Disaster recovery/business continuity experience (desirable).

Infrastructure Engineer – Virtualisation, Contract

Key skills