About this role

Monitor, maintain, and improve system availability in a cloud production environment.
Ensure the stability and availability of cloud production systems.
Perform monitoring, alerting, and incident response.
Automate recurring operational tasks and contribute to infrastructure improvements.
Troubleshoot complex issues related to performance, system reliability, networking, and service integrations.
Collaborate with development and operations teams to enhance system performance and reduce operational risks.
Participate in on-call rotations and continuous improvement initiatives.

8+ years of experience in cloud production support or system operations
Strong knowledge of Linux administration
Expertise with cloud monitoring and logging tools such as Prometheus, Grafana, Stackdriver, Cloud Logging, Cloud Storage, or equivalent.
Experience with scripting and automation (Python, Bash, or similar)
Familiarity with CI/CD pipelines and DevOps tooling
Solid understanding of networking fundamentals and VoIP (asset)
Experience in troubleshooting distributed systems and microservice-based architectures

Site Reliability Engineer

Key skills