Key skills
Presentation Skills
About this role
Role Overview
- New Customer implementations
- Project manage customer implementations
- Understand customer requirements and business goals and define the most appropriate way to achieve them
- Perform data analysis to import data to Engine Fleet Planning and Costing (EFPAC)
- Manage the customer relationship
- Act as focal point for EFPAC/ Boeing, involving key stakeholders when necessary
- Preparing required training material and delivering the training.
- Support customer business goals and requirements
- Investigate and problem solve customer issues
- Interact with internal and external customers
- Engage and support customer team members
- Provide regular customer interaction
- Support the development of major application enhancements or re-designs
- Provide detailed functional specifications
- Improvement acceptance testing
- Identify and report bugs, and support the EFPAC Development team with fixes
- Conduct regression testing ahead of software releases
- Provide feedback to improve the team's processes and procedures
Requirements
- Relevant experience in the aviation industry
- In-depth understanding of engine configuration and maintenance philosophy
- Familiar with engine maintenance and fleet planning
- Ability to communicate optimally with strong presentation skills
- Proficiency in English language
Benefits
- Accommodations for disabilities
- Flexible work arrangements