Senior Business Systems Analyst

Role Overview

• Conduct comprehensive evaluations of system requirements and enhancements
• Lead the translation of business requirements into technical documentation
• Create and maintain complex documentation for system functionality
• Oversee and conduct user and system testing with general supervision
• Develop advanced user manuals and training programs
• Manage database maintenance and updates independently
• Coordinate and monitor project schedules and milestones
• Provide expert-level system troubleshooting and user support
• Analyze feedback and data to suggest and implement process changes
• Deliver detailed presentations and reports to senior stakeholders

Requirements

• 5+ years experience in a systems analyst role working with customer facing platforms
• Advanced skills in comprehensive requirements and system analysis
• Experience with API testing tools such as Postman is required
• Mastery in creating and maintaining complex technical documents
• Competent in managing project timelines and deliverables
• High-level troubleshooting and resolving issues
• Extensive understanding of diverse system architectures
• Strong team collaboration and leadership in coordination

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave