Solve complex challenges with data, heart, and humility
Build cross-sector partnerships that get things done
Help military families feel at home wherever they live
Lead the development and execution of a national strategy for expanding Blue Star Families’ presence through the launch of new Chapters and new Outposts, ensuring growth aligns with the organization’s long-term vision, mission impact, and operational capacity.
Design and oversee a data-informed market expansion framework to identify, evaluate, and prioritize high-impact markets, leveraging demographic data, military community insights, partnership opportunities, and organizational readiness.
Partner closely with the EVP, Chapter Impact to ensure expansion strategies are fully integrated with the organization’s broader strategic priorities, program delivery model, and long-term national growth objectives.
Establish and manage annual and multi-year expansion roadmaps, including market entry sequencing, growth targets, and performance metrics to measure the success and sustainability of new locations.
Provide executive oversight for the successful launch and early-stage development of new Chapters, ensuring strong market assessments, stakeholder engagement, partnership cultivation, and operational readiness prior to launch.
Ensure expansion strategy includes both new market entry through Outposts and the strategic deployment of new Outposts within existing Chapter markets as a force multiplier to extend reach, engagement, and program delivery.
Design and execute the strategy to launch new Outposts in communities where Blue Star Families is expanding, where a full Chapter is not yet established, and within existing Chapter markets where Outposts serve as a force multiplier to extend reach, engagement, and program delivery.
Requirements
Bachelor's degree or relevant experience
At least seven (7) years of industry-related experience including five (5) years in upper management.
Demonstrated success leading large-scale program, chapter, or organizational expansion initiatives.
Experience developing and executing strategic growth plans in a nonprofit or mission-driven organization.
Proven ability to build and maintain executive-level partnerships and secure funding support for expansion initiatives.
Strong leadership and team management experience with the ability to inspire, coach, and develop high-performing teams.
Exceptional project management and organizational skills with the ability to oversee complex initiatives across multiple locations.
Excellent written and verbal communication skills, including public speaking and executive presentations.
Strong analytical and strategic thinking skills with the ability to translate vision into actionable plans.
Exceptional internal and external customer service orientation.
Must have demonstrated computer skills, including Google Suite, and be familiar with entering data into online systems. Proficiency with Salesforce is a plus.
May be required to work nights, weekends, and holidays as necessary to carry out key job functions.
Some travel is required to attend meetings, training, events, etc.
Ability to lift and carry supplies and equipment up to 30 lbs.