Key skills
Linux
About this role
Role Overview
- Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision
- Maintain the configuration management system, including the configuration management database (CMDB)
- Ensure effective and efficient execution of all tasks and procedures to agreed levels of service
- Install or remove items of hardware and/or software following agreed standards
- Support fellow technicians telephonically using remote tools
Requirements
- Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
- Certifications: COMPTIA, Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
- Drivers Licence and Reliable Vehicle
- both required
Tech Stack
- Linux