Key skills
AWSAzureCloudSQLVMwareActive DirectoryLeadershipCommunicationProblem Solving
About this role
Role Overview
- Assist MMS (Medical Management Systems) with Field Action execution, including customer notifications, obtaining customer acknowledgment forms, and follow-ups with customers to answer questions
- Install and support the deployment of BD servers and software in customer environments
- Communicates technical requirements and recommendations/solutions to customers and project leadership team
- Demonstrate understanding of hospital information systems, system validation, active directory, databases, and system virtualization, cloud technologies
- Lead customer teams, share expertise, gain consensus within teams and deliver concise and consistent communication
- Demonstrate problem solving, troubleshooting, and system consultation related to BD products, best practice considerations and standardization
- Comply with all Central Server & Software Deployment Policies and Procedures
- Monitor and supply updates on escalated critical issues
- Recognize unnecessary workflow steps and identify processes that can be improved to increase efficiency
- Follow and provide feedback on technical documentation, new product validation/requirements, product documentation, test plans, technical solution design, server & software deployment, system integration etc.
Requirements
- Bachelor’s degree in healthcare information systems
- Four or more years in healthcare environment with technical (systems) involvement and computerized system applications
- Working knowledge of a variety of Operating Systems and software applications, including BD products
- Experience with medium/large projects
- Preferred Certifications /or strong experience in: VMware; SQL/DB Admin; MCSE / MCSA; Networking; HIPAA; Active Directory; IT Security; Azure; AWS or other related certifications/ experience
Tech Stack
- AWS
- Azure
- Cloud
- SQL
- VMware
Benefits
- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Dental coverage
- Vision coverage
- Hospital Care Insurance
- Critical Illness Insurance
- Accidental Injury Insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability insurance
- Long-term care with life insurance
- Anxiety management program
- Wellness incentives
- Sleep improvement program
- Diabetes management program
- Virtual physical therapy
- Emotional/mental health support programs
- Weight management programs
- Gastrointestinal health program
- Substance use management program
- Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
- BD 401(k) Plan
- BD Deferred Compensation and Restoration Plan
- 529 College Savings Plan
- Financial counseling
- Daily Pay
- College financial aid and application guidance
- Paid time off (PTO), including all required State leaves
- Educational assistance/tuition reimbursement
- MetLife Legal Plan
- Group auto and home insurance
- Pet insurance
- Commuter benefits
- Discounts on products and services
- Academic Achievement Scholarship
- Service Recognition Awards
- Employer matching donation
- Adoption assistance
- Backup day care and eldercare
- Support for neurodivergent adults, children, and caregivers
- Caregiving assistance for elderly and special needs individuals
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Support for fertility, birthing, postpartum, and age-related hormonal changes
- Bereavement leaves
- Military leave
- Personal leave
- Family and Medical Leave (FML)
- Jury and Witness Duty Leave