Finance Services Analyst – Financial Planning and Analysis

Role Overview

• Provide operational support in the financial process of the group
• Analyse financial reports, to compare against planned figures
• Provide management with insightful reporting
• Contribute to process improvement
• Monitor divisional performance against budgets and forecasts

Requirements

• BS Accountancy
• CPA license
• Experience in finance business partnering
• Background in the call center industry, particularly within insurance and/or banking, with exposure to billing processes
• Increasing level of responsibilities within a call center or shared services environment
• Experience in policy administration

Benefits

• Comply with all legal and regulatory requirements to ensure obligations are met.
• Maintain strong relationships with stakeholders, including auditors, to ensure service delivery meets expectations.
• Prepare monthly management reports and month-end accruals.
• Investigate and analyse variances of actual vs budget and provide commentary.
• Perform deep dive analysis of costs.
• Collaborate with divisional finance teams for cost investigations.
• Facilitate intercompany recharges through analysis and reconciliations.
• Facilitate capitalisation of assets and draft memos for auditors.