CA Regulatory & Customs Specialist

Role Overview

• Ensure regulatory and quality compliance with Health Canada, FDA, CBSA, and other governing bodies
• Investigate and close product recalls and corporate brand complaints, including required reporting
• Support ISO audits and maintain regulatory procedures and documentation
• Assist with product and establishment licensing and regulatory research for imports/exports
• Prepare export documentation and ensure accuracy of international shipping records
• Manage customs processes, including Smartborder, CERS, and coordination with brokers and agencies
• Maintain import/export records, manuals, and compliance with CUSMA and CBSA requirements
• Collaborate with vendors, customs brokers, and regulatory authorities to resolve shipment and documentation issues
• Provide training and guidance on regulatory, customs, and transportation of dangerous goods requirements

Requirements

• Post-secondary education in science, business, or a related field
• Minimum 3 years of experience in regulatory, quality, and customs within healthcare distribution
• Strong knowledge of import/export regulations and compliance requirements
• Proficiency in MS Office and regulatory systems
• High attention to detail with strong analytical and problem-solving skills

Benefits

• Compensation package including salary and single health benefit plan
• Opportunity to engage in team perks and corporate wellness initiatives
• Individual talent development and success focus