Associate Director, Healthcare Consulting – Financial Transformation, Front-End, Patient Access

Role Overview

• Guidehouse is seeking an experienced Front-End Healthcare Revenue Cycle/Patient Access leader for our Healthcare Financial Transformation Solution to support and lead complex performance improvement engagements across large healthcare systems, academic medical centers, and physician enterprises.
• This individual will bring deep revenue cycle expertise—particularly in Scheduling, Access and Registration —and will independently manage projects, teams, and senior client relationships.
• Deliver industry expertise and management consulting services in support of client engagements across large providers (hospitals, health systems, AMCs, large physician groups, clinics, outpatient facilities, etc.)
• Lead transformational change focused on financial improvement of multiple large healthcare systems, own project, not component or workstream
• Clearly articulates financial results of multiple projects and speaks about process and sub-process measures for more than one area
• Establishes account management relationships with key client decision makers
• Identifies key industry issues and develops a practice response
• Assists in the development of industry alliances and relationships within vertical markets
• Provides delivery assurance support for engagements with targeted clients
• Mentors Guidehouse staff on assignments within the account delivering services
• Provides visible leadership within the account and the practice. Leads consulting projects Statements of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers

Requirements

• Bachelors degree
• 8+ years (minimum) of recent experience working within in a large healthcare provider setting focused on performance improvement labor and nonlabor optimization, clinical operations and beyond, much of which is at the management level
• 5+ years delivering programs in a consulting or consulting like environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $10 million plus (30 + resources)
• Excellent financial acumen and stakeholder management skills
• Experience leading complex projects with multiple workstreams
• Ability and willingness to travel up to 75%

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend