About this role

Support standardization, management of data, and workflow optimization for the Medical Affairs team
Oversee long term tracking and trending of high priority items
Manage and report on productivity and performance metrics
Develop consistent and standardized reporting across all teams
Investigate and analyze issues identified by leaders through data
Support Key Performance Indicators (KPI) review for potential Quality and Affordability Initiative (QAI) projects
Track project timelines and develop a comprehensive tracker for ongoing projects
Facilitate multidisciplinary and cross departmental collaboration for project management and QAI development
Lead routine meetings to ensure alignment and progress on projects
Develop tools to improve efficiency and automate tasks

Bachelor's degree in healthcare administration, nursing, or a related field required
Master's degree preferred
Five (5) years project management experience in a healthcare setting required
Current unrestricted license as Registered Nurse (RN) or Nurse Practitioner (NP) required
MCG certification is required or must be obtained within 6 months of hire
Project Management certification preferred
Six Sigma or other certification in process improvement preferred

Medical Affairs Operations Manager

Key skills