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Onboarding Specialist, KYC at Trading 212 | JobVerse
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Onboarding Specialist, KYC
Trading 212
Website
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Onboarding Specialist, KYC
Sofia, Sofia-Capital, Bulgaria
Full Time
6 days ago
No Sponsorship
Apply Now
Key skills
Time Management
About this role
Role Overview
Communicate with clients in English/Bulgarian
Deal with incoming inquiries via chat and email
Review, analyze, and verify client onboarding documents
Input and validate client data
Conduct due diligence and risk assessments on new clients
Channel client’s feedback
Working on a 24/7 schedule, organized in shifts
Requirements
Proficiency in English (C1 or above)
Customer-orientated approach
Good time management and multitasking skills
Willingness to learn and develop
Adaptiveness to a rapidly changing environment
Previous experience in customer service (Bonus points)
Understanding of the stock market and the fintech industry (Bonus points)
Fluency in another language (Bonus points)
Benefits
Comprehensive training program to adapt to the insights of the business
Upskill trainings throughout your career
Full appreciation of your talent and ideas
Generous remuneration package
Excellent social benefits, including 25 days off, a sports card and private health insurance
Apply Now
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