Configure ServiceNow ITOM to discover and inventory IT assets such as workstations, switches, servers and applications on customers' networks;
Automate configuration management and the CMDB using ServiceNow ITOM and ITSM;
Install and configure IT monitoring using ServiceNow ITOM;
Configure ServiceNow ITOM with cloud environments such as AWS, GCP, Azure and OCI;
Configure ServiceNow AIOps integrations with solutions such as Zabbix, Dynatrace, Datadog, Netcool, TrueSight, SolarWinds, SCCM, SCOM, among others;
Automate workloads and workflows in on-premises and cloud environments using communication protocols such as SSH, PowerShell, JDBC and APIs (REST/SOAP/others);
Requirements
Have configured at least one of the following management solutions: Zabbix, Nagios, SolarWinds, SCOM, SCCM, Dynatrace, Datadog, AppDynamics, Netcool, TrueSight, Nimsoft, UIM, Tivoli, TADDM, ADDM, BMC Discovery.
Knowledge of traditional IT infrastructure and cloud environments.
Experience with at least one container deployment technology: Docker, Kubernetes or OpenShift.
Familiarity with different architectures and integration protocols between systems and platforms.
Experience working on projects and tasks related to IT or Cloud infrastructure automation.
Proficiency in at least one programming language: JavaScript, Perl, Python, PowerShell or Shell Script.
Intermediate or advanced English.
Tech Stack
AWS
Azure
Cloud
Docker
Google Cloud Platform
ITSM
JavaScript
Kubernetes
OpenShift
Perl
Python
ServiceNow
SOAP
Benefits
Flexible Benefits: Meal voucher / Food voucher.
SulAmérica Health Insurance
no co-pay and 100% employer-funded.
Dental Plan
SulAmérica
100% employer-funded.
Home Office Allowance.
Life Insurance.
Childcare Assistance.
PPR (Profit Sharing).
Quality of Life and Well-being: Wellhub (Gympass);
24/7 Digital Care (Telemedicine available 24 hours a day with consultations in up to 20 minutes);
Teleconsultations with medical specialists;
Chronic Care Management (personalized, multidisciplinary care);
Pregnancy Program: full pregnancy follow-up by qualified professionals;
Nutrition Program: support for employees to improve their diet and consultations with nutritionists;
Social Support: Social Workers and legal and financial guidance;
Emotional Health: Check-ups, Psychotherapies and urgent/emergency assistance;
Benefits Club: Education and Career: Partnerships with courses, universities and language schools;