Manage and resolve critical network security incidents (P1/P2) escalated from L1/L2, including root cause analysis
Ensure service mitigation, recovery, and participation in major incidents / war rooms
Coordinate with SOC, NOC, vendors, and client teams during critical situations
Plan and execute complex or high-impact changes, including migrations and new implementations
Assess risks and define rollback strategies for all critical changes
Validate configurations before and after implementation
Administer and optimize network security solutions (NGFW, VPN, ZTNA, Anti-DDoS, EDR/XDR)
Perform system upgrades, hardening, and policy optimization
Monitor system performance, capacity, and availability
Identify opportunities for technical and operational improvements
Implement and evolve network security architectures and solutions
Maintain and update technical documentation and procedures
Act as technical owner for assigned client environments, ensuring stability and security
Support internal teams in designing and evolving network and security solutions
Diagnose and resolve complex network and security issues in distributed environments

Bachelor’s degree in Computer Science, Information Technology, or a related field
5+ years of experience in network security
Experience in enterprise environments or Managed Services
Proven experience handling critical incidents in 24x7 environments
Strong knowledge of network security technologies (Firewalls, VPN, ZTNA, Anti-DDoS, EDR/XDR)
Solid understanding of routing, switching, and network architecture
Experience with SD-WAN, SASE/SSE, Load Balancers, and secure access technologies (2FA)
Strong troubleshooting and problem-solving skills in complex environments
Ability to design, implement, and assess network and security solutions
High level of technical autonomy and ability to work in multi-client environments
Strong analytical thinking and decision-making skills
Excellent communication and collaboration skills
Ability to work under pressure and manage critical situations
Proactive mindset with focus on continuous improvement.

Senior Network Security Engineer – Hybrid

Key skills