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Support Engineer – CST at Lumos | JobVerse
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Support Engineer – CST
Lumos
Remote
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Support Engineer – CST
California, United States of America
Full Time
2 hours ago
$85,000 - $115,000 USD
Visa Sponsor
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Key skills
Communication
Problem Solving
Collaboration
Remote Work
About this role
Role Overview
Interacting with clients to shape their experience with Lumos
Troubleshooting technical errors and maintaining product development awareness
Developing expertise in new product features and relaying customer feedback
Finding solutions for current support opportunities and contributing to team processes
Requirements
No strict qualifications, motivated and excited candidates are encouraged
Proficiency in troubleshooting complex technical errors
Ability to develop product expertise in collaboration with Product Managers
Strong communication skills and attention to detail
Creative problem solving and feedback-giving mindset
Benefits
💯 Remote work culture (+/-4 hours Pacific Time)
⛑ Medical, Vision, & Dental coverage covered by Lumos
🛩 Company and team bonding trips throughout the year fully covered by Lumos
🌴 Flexible PTO, with minimum time off to make sure you are rested and able to be at your best
👶🏽 Up to 16 weeks for expecting parents
💰 Monthly wellness stipend
🏦 401k matching plan
Apply Now
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