Own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers
Live on the cutting edge of the next generation of sales and marketing technology
Transform sales and marketing processes to leverage the power of conversational marketing
Deliver and lead customers through the Qualified Implementation Framework
Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
Document technical requirements in order to implement a Qualified Data Model aligned to customers business objectives
Establish a deep consultative relationship with various client business units
Identify successful customers and work with Marketing team to turn them into advocates with case studies and testimonials
Executive analysis of customer health score to achieve renewal targets

3+ years of Mid Market/Enterprise software experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions

Working hard, learning a ton, and having fun every day
Coaching and education to key stakeholders about Conversational Marketing
Conduct Quarterly Business Reviews with key stakeholders
Engage in internal product discussions, bringing customer feedback into actionable insights

Qualified Success Architect

Key skills