Financial Analyst I

Role Overview

• Responsible for ensuring the smooth operation of the department's routines, including reviewing reports and performing collections from multi-brand customers.
• Handle inquiries and follow up on requests via email and phone, providing direct support to the commercial team.
• Control and authorize negotiations with delinquent customers, and monitor Accounts Receivable processes together with the commercial team.
• Support area leadership and contribute to the team's operational and analytical tasks.
• Perform collections from delinquent customers via email, Zendesk, WhatsApp and phone calls, always emphasizing collaborative, team-oriented work.
• Work analytically with a focus on controlling and monitoring the department's indicators.

Requirements

• Bachelor's degree preferred in Financial Management, Accounting, Business Administration, or related fields.
• Intermediate to advanced Excel required.
• Prior experience in collections or administrative roles is desirable.
• Strong analytical skills.
• Availability to work in a hybrid model in Blumenau/SC.