AnsibleAWSAzureChefCloudLinuxOpenStackPuppetTypeScriptVMwareAmazon Web ServicesActive DirectoryIdentity ManagementLeadershipCommunicationCollaborationPresentation SkillsCustomer Success
About this role
Role Overview
Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies
Continuously learn, grow, and adapt to new skills and technologies
Travel to client locations Monday-Thursday
Prepare to join a project team by acquiring the following:
Understanding of how to build production-ready technical solutions integrated with existing enterprise systems
Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification
Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events
Be ready to support customer success on a project by attaining the following:
Successful, collaborative delivery of customer projects as a technical lead through expertise in Red Hat’s technologies
Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies
Continue expanding your knowledge and network through enablement, communities, customers, and meet-ups
Begin to demonstrate technical leadership by accomplishing the following:
Successfully implementing complex, large-scale solutions in customer environments
Active engagement and knowledge sharing with our internal and external communities of practice on lessons learned, best practices, and how-tos
Requirements
Active TS/SCI clearance with Polygraph
Experience with delivering an implementation based on an architectural design
Demonstrated ability to lead a technical project, including collaborating on project timelines and maintaining project and technical documentation
Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work
Experience working collaboratively across diverse teams and stakeholders
Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative
Experience utilizing Red Hat Satellite to deploy and manage Red Hat Enterprise Linux systems
Experience with Identity Management technologies, including Red Hat Identity Manager, Microsoft Active Directory, and other identity providers
Experience with PIV or Smart Card authentication
Experience with Red Hat Ansible Automation and automation platforms like Chef and Puppet
Broad and deep technical experience with virtualization and cloud technologies like OpenStack, Red Hat Virtualization, VMWare vSphere, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure
Experience across one or more vertical industry areas
Outstanding written and verbal communication and presentation skills
Associate or Bachelor's degree or higher in computer science or a technical discipline
Must be able to work in-person on customer sites daily
Tech Stack
Ansible
AWS
Azure
Chef
Cloud
Linux
OpenStack
Puppet
TypeScript
VMware
Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account
healthcare and dependent care
Health Savings Account
high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!