Provide effective Video Remote Interpreting Support and model the company's mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Always exhibit professional behaviour including punctuality and preparedness for shifts
Demonstrate the ability to adapt quickly to new and changing technologies
Multitask between interpreting effectively and utilizing calls
Participate in company sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings

Level 6 NVQ Certificate in British Sign Language
Level 6 NVQ Diploma in Sign Language Interpreting
Technical knowledge for interpreting IT/Customer Support calls
Able to provide accurate interpretation
Good understanding of Deaf culture
Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)

Help@Hand
Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness – up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards – For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress – Here to support TP journey

British Sign Language (BSL) Interpreter

About this role