Register and maintain messaging traffic for the US
Administer Infobip sender database
Process customer sender registration requests and register senders with MNOs and suppliers
Support region specific and product specific registration processes
Enable and manage 2way communication (MO resources, keywords setup, etc.)
Ensure traffic security by applying content restrictions and template registrations
Monitor and control traffic in line with internal and external regulations
Troubleshoot sender and 2way related issues with clients and internal stakeholders
Act as a reliable technical point of contact and handle service requests with high quality and customer satisfaction in mind
Update internal databases with technical and regulatory information
Document procedures and best practices and share them with the team

Strong analytical skills and attention to detail
Well-developed administrative and organizational skills
Good communication skills and ability to collaborate with different stakeholders
Proficiency in English (written and spoken)
Openness to learning and willingness to develop new skills

Travel allowance as per city of work
Structured onboarding and continuous learning on AI tools, including hands-on work with modern and cutting-edge technologies
Social Events
Free access to Udemy platform
Referral Bonus
Company laptop & working equipment

CpaaS Registration Administrator – Student Job

Key skills