Collaborate with project managers, developers, and client stakeholders to gather and refine requirements
Translate operational needs into functional and technical specifications for WMS and automation solutions
Configure and maintain solution modules for orchestration, execution, and system integration
Support test cycles (UAT, SIT) and validate system behavior against business processes
Analyze real-time issues, coordinate with technical teams, and identify solutions
Document solutions, workflows, and configurations for handover to the client
Provide training and knowledge transfer to client users and internal teams
Monitor platform performance during commissioning and stabilization
Participate in on-call rotations and provide after-hours support as needed

Bachelor's degree in engineering, computer science, supply chain, or equivalent education/experience
Excellent written and spoken English and French
*Proficiency in multiple languages is required for this position in order to conduct business activities outside the province of Quebec;
Hands-on experience implementing projects, ideally in supply chain or warehouse automation
Able to travel within Canada and to the United States up to 30% of the time
Valid driver's license

Business Analyst

Key skills