Provide support for Integrated Facilities and Property Management clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies
Responsible for delivering supplier and operational improvements; leading and executing strategic initiatives
Provide support, instruction and follow-up to operations teams RFP/bid, contracting and operational processes
Be proactive and manage internal and external customer expectations
Create and track Sourcing Requests for contract extensions, renewals and new services
Act as a liaison between Shared Services, Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes and are formally reviewed and approved by legal/risk management
Assist Sourcing Leader with work priorities, complete deliverables timely and resolve issues with Operations teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction, customer satisfaction
Provide analysis and compliance reporting to Sourcing Lead, identifying risks and actions as appropriate compliance gaps between procurement and work order systems
Complete quarterly system audits to ensure KPI reporting is accurate
Complete quarterly vendor management audits to ensure information is accurate
Ensures compensation rates in Work Order systems align with service agreements and are updated in accordance with contractual increases and service level changes
Requirements
2-5 years strategic sourcing experience
Great Inter-personal skills
Organization skills
Strong Analytical Ability
Proven ability to work independently while supporting teams in decentralized environment