Produce high quality written reports and advice for the business, to include recommendations
Using Company data and information ensure regular detailed analysis is undertaken to identify patterns and indicators of fraudulent activity, and timely reports produced for the Senior Fraud Analysts and SIU Leadership team and business areas as applicable.
Manage and process the outputs of our automated fraud prevention systems used by the SIU, to include research, referral/reporting to business areas as well as the SIU team
Monitor and analyse the performance of Company fraud prevention systems, to include automated rules and scorecards, periodically recommending changes to rules and scorecards as applicable.
Ensure timely and accurate loadings are made to fraud prevention systems, and ensure supporting records are in place, that are, compliant with the use of such systems.
Provide advice and support to business areas and SIU with regards to potential fraud risks.
Submit Suspicious Activity Reports as necessary to the Company MLRO
Assist with the testing of new automated fraud prevention strategies before implementation into the business.
Support the SIU Assistant Claims Manager in the formation, delivery and management of counter fraud services to the business.

Investigative experience in a similar role is preferred
Understanding of current and emerging fraud threats
Experience using an automated fraud prevention tool
Production of high quality data analysis reports
Experience of interrogation and analysis of significant and complex data sets, to identify trends, patterns and indicators of fraudulent/ irregular activity
Experience in working in a shared service/operations team and meeting/managing differing expectations of key stakeholders from different business areas
Motor & Casualty claims fraud experience
A good understanding of fraud prevention and relevant fraud related legislation and case law
Knowledge of the FCA requirements and the regulatory framework relating to general insurance.

30 days holiday a year with the option to buy up to 2 additional days.
Flexible working
balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad
you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing
we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

Claims Fraud Analyst

Key skills