Admissions Counselor

Role Overview

• Build trust and rapport with prospective students through high-energy, student-centered conversations
• Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
• Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
• Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations.
• Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
• Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
• Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
• Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
• Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off

Requirements

• Bachelor's degree
• Clear, confident phone communication and strong written follow-up
• Comfort with metrics and performance targets
• Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
• Proven ability to manage a high volume of outreach and follow-up
• This role requires in-office attendance three days per week (Tuesday–Thursday) as an essential function to support student engagement, coaching, and team collaboration. Remote work is available on Monday and Friday, but in-office presence on the designated days is necessary for the performance of this role.

Benefits

• Medical, Dental and Vision Insurance
• 401(k) match
• Fertility benefits via Carrot
• Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
• Take what you need PTO + paid holidays
• In-office lunches for our Atlanta office
• Social events
• happy hours, birthday celebrations, holiday parties, & more!
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life