About this role

Lead the design and execution of complex client workflow implementations on our AI platform
Develop and maintain Python automation scripts and SQL data workflows supporting integrations and reporting
Troubleshoot and resolve advanced technical issues, often rebuilding environments to diagnose problems
Collaborate with client marketing and operations teams to map existing processes and design automated alternatives
Define implementation standards and document repeatable playbooks for scalable delivery
Act as a senior technical escalation point for complex client implementations

Strong hands-on experience with Python and SQL for automation, integration, and data workflow development
Experience in a technical role involving workflow automation, systems integration, or marketing operations
Experience in customer-facing technical roles such as Solutions Engineer, Implementation Manager, or Technical CSM
Ability to translate operational needs into scalable automation solutions
Prior remote work experience is required. Candidates must be fluent in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar platforms, and should ideally have worked with US or UK-based companies. Applications without this experience will not be considered.

AI Workflow Automation Manager

Key skills