Key skills
CloudGrafanaMongoDBPostgresPrometheusPythonSQLRBashAIClaudePostgreSQLSQL ServerOpenTelemetryLeadershipCommunicationCollaboration
About this role
Role Overview
- Increase automation of operational activities to reduce the risk of downtime, in collaboration with Platform Engineering and Domain Squads.
- Drive systemic improvements across engineering teams based on root cause analyses (RCA) of incidents and telemetry insights.
- Implement non-functional improvements (such as resilience, performance and reliability) directly in code, with review and approval from Domain Squads.
- Promote SRE best practices across development teams — including integration patterns, monitoring, alerts and real-time tracing.
- Provide cross-platform observability capabilities, complementing and enhancing what Domain Squads already provide.
- Investigate issues and incidents, proposing and implementing necessary changes.
- Continuously review logs, metrics and alerts to identify and implement ongoing improvements.
- Design non-functional tests and run them continuously to ensure quality at all stages, including production.
Requirements
- Advanced English — strong comprehension and communication skills.
- Strong scripting skills using Python and Bash;
- Experience working with cloud environments;
- Knowledge of Grafana, Application Insights, OpenTelemetry and Prometheus;
- Experience as a DBA, including creating and maintaining databases in SQL Server, MongoDB or PostgreSQL;
- Understanding of APIs and asynchronous distributed software architectures;
- Practical experience with AI-assisted tools, such as VS Code, Claude Code, among others;
- Experience applying AI in Site Reliability Engineering (SRE);
- Familiarity with process automation tools, such as n8n.
Tech Stack
- Cloud
- Grafana
- MongoDB
- Postgres
- Prometheus
- Python
- SQL
Benefits
- CAJU Flex card (meal or grocery): R$ 880.00 per month;
- Health insurance with copayment for the employee;
- Dental plan without copayment for the employee;
- Personal life insurance with no payroll deduction;
- Wellhub/Gympass;
- 3 days off per year, following internal policy guidelines and subject to prior alignment with leadership;
- Parking available for visits to the São Paulo office;
- Performance-based bonus;
- Childcare allowance: Eligible for a parent with children up to 1 year old, regularly enrolled in a private daycare or school, in the amount of R$ 474.50 per month.