Regional Sales Coordinator

Role Overview

• Coordinate the sales routines of the sales representative:
• Pre-sales: provide support in preparing materials, including analysis of the customer's purchase history and assistance in preparing quotations, presenting data that justify costs, profitability, and build customer confidence.
• Sales: ensure compliance with Universal's commercial policies and strategies; monitor and support negotiations and order closing with customers as needed. Facilitate the deal with the customer and, when necessary, request support from the regional manager.
• After-sales: ensure that sales representatives follow up on delivery deadlines, exchange and/or return requests, complaints, etc.
• Develop people: provide continuous feedback to develop employees and directly contribute to performance improvement; identify the team's main training needs and schedule technical (CTF) or behavioral skills development training; coach sales representatives on how to promote products by demonstrating benefits that differentiate them from competitors to increase customer confidence; teach sales staff how to build a relationship of trust and respect with customers.
• Routine Management – GEROT: perform daily timekeeping checks, adjustments and management; perform daily mileage checks and adjustments; manage routes (check-ins); conduct daily routes together with sales representatives and RCs; act as company representative/witness when necessary; report deviations to HR for analysis and potential disciplinary action; carry out disciplinary measures when required; provide individual feedback and guidance on company policies; act as the guardian of company rules and flag deviations for resolution; hold weekly team meetings; conduct individual feedback meetings with team members.
• People Management: set area goals aligned with the company's objectives and mission; motivate the team and consistently ensure the best results with quality and agility; guide the team to continuously pursue development, new knowledge and innovation; lead cultural rituals with assertiveness and quality within the established frequency and timelines; act as an ambassador for the culture and values of Grupo Universal Soluções Automotivas.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related fields;
• Experience in the automotive industry;
• Experience managing processes and people;
• Residence in Belém or Manaus;
• Field experience in the Belém and Manaus regions.

Benefits

• Health Insurance 🏥🩺
• Dental Insurance 😁🦷
• Food Allowance (Grocery Voucher) 🛒🥖
• Meal Voucher 🍽️🥗
• Mileage Reimbursement 💳🚗
• Company Fleet 🚗✔
• Commission Based on Revenue 💵💰
• Total Pass (wellness/gym access) 🏋️‍♂️🩰
• Pharmacy Partnership / Discounts 💊🩹
• Partnership with SESC (cultural, sports and leisure benefits) 🎭🏊‍♂️
• Discount on Company Products 💵📦
• Birthday Day Off 🎂🎉
• Life Insurance 🤍🤞
• Benefits Club – Partnerships with educational institutions 📚🤝
• Corporate University – Exclusive training platform 🎓💻