Maintain and manage resource management databases and deployment tools, ensuring data accuracy, completeness, and consistency across systems.
Produce regular and ad hoc reporting related to utilization, capacity, demand, pipeline, and deployment trends to support business planning and leadership decisions.
Analyze resource data to identify trends, risks, and opportunities related to workforce capacity, utilization, and forecasting.
Support leadership with data-driven insights by preparing dashboards, summaries, and clear reporting outputs that enable effective decision-making.
Conduct ongoing data quality reviews, identify discrepancies, and proactively resolve issues to improve reporting reliability and system integrity.
Partner with stakeholders to understand reporting needs and translate business questions into structured analyses and actionable outputs.
Maintain advanced proficiency in Excel and reporting tools (such as PowerBI), including pivot tables and lookups.
Support continuous improvement of resource management processes, reporting standards, and documentation to enhance efficiency, accuracy, and scalability.
Requirements
Over 5 years of total work experience; ideally with more than 3 years of experience in operations or resource management, preferably in a professional services environment.
Strong proficiency in English communication (verbal and written).
High attention to detail and strong organizational skills.
Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
Executive presence and strong interpersonal skills; comfortable interacting with senior leadership and staff.
Proficiency with Microsoft Excel (including pivot tables and VLOOKUPs).
Benefits
Full range of benefits including medical, dental, and vision insurance